Shipping Information

Please note that we do not deliver to PO boxes overseas. Please ensure your delivery details are correct as we are unable to re-direct packages once they have been dispatched.

New Zealand: please allow 1-3 working days from the time you receive your order confirmation by email

International destinations: please allow 3-10 working days from the time you receive your order confirmation by email. Some countries do take a little longer for postal delivery, but this is out of our control.

Easy Returns & Exchanges

Pique has every confidence in the luxury of our scarves from the quality of the wool, the exquisite Jacquard weave to the hand finished hems . We would like you to be absolutely happy with your purchase. However if for some reason you are not happy , we offer a money back guarantee.
If you wish to return a scarf please contact me by email within three days of receiving the scarf and I will let you know where to return the scarf to within New Zealand.

Any return shipping costs are the responsibility of the purchaser, but a full refund of the purchase price of the scarf will be given once we have received the scarf . It should arrive within 30 days of your original purchase via a tracked delivery service. We are not able to repay the postage fee or liable for loss in return postage .

Returns must be unworn, in original packaging and accompanied by the receipt of purchase.

Payment

All prices are listed in New Zealand Dollars and local orders are inclusive of GST.
We accept payment via PayPal and credit card.

Luxury Wool Scarves by Pique New Zealand




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